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1. How can I check on the status of my application?

You can follow up with the CHW who completed your application, or you can create an account on the ABE website and check on the status of your account from your smart phone or personal computer. Create an account by logging into the ABE website and follow the instructions to create an account.

2. How can I apply for benefits (medical, food, cash, access)?

DHS office in person or by phone at 1-800-843-6154 |1-866-324-5553 TTY

Online or call DCHD at 630-682-7400 to schedule an appointment.

3. Can I have both Medicare and Medicaid?

Yes. Medicare beneficiaries who meet eligibility standards for Medicaid may apply and qualify for dual coverage.

4. How can I get help with my redeterminations (Medical, Snap, Snap and Medical, Mid-point)?

Complete and sign the form and return with required verification via fax, mail, or MMC (Manage My Case). Follow steps included in the Redetermination (REDE) Notice.

Call DCHD to schedule appointment with CHW for assistance at 630-682-7400.

5. How do I cancel My Medicaid Case?

Online at MMC. You can also contact the DHS local office in person or by phone at 1-800-843-6154 |1-866-324-5553 TTY

6. What should I do if I suspect Medicaid or SNAP fraud?

If you suspect Medicaid or SNAP/Welfare fraud, please click here or call the Medicaid/Welfare Fraud Hotline at 1-844-453-7283/1-844-ILFRAUD.