COVID-19: Frequently Asked Questions


Every week, the DuPage County Health Department will be sharing the most frequently asked questions about the coronavirus pandemic to help educate and inform county residents.

Resurgence Mitigation FAQs:

Question 1: 

Do the mitigation measures impact drive-thru, take-out or delivery for restaurants? 

No. Mitigations do not restrict take-out, drive-thru, or delivery options for restaurants. The guidance only provides for additional operating restrictions for indoor dining. 

Question 2: 

Do bars and restaurants need to stop accepting customers at 11:00 p.m., or do they have to clear the premises by 11:00 p.m.?

All patrons must be off the premises by 11:00 p.m. and may reopen at 6:00 a.m. or later. Drive-thru, carry out, and delivery service is still permitted after 11:00 p.m., but customers must depart after obtaining their food and there should not be congregation of customers outside of the restaurant after closure time. 

Question 3: 

Does the limit of 25 people in a gathering apply to outdoor events? 

Yes, gatherings must be kept to lesser than 25 guests or 25% of overall room capacity both indoors and outdoors see: 

Question 4: 

Does the limit of 25 people in a gathering apply to churches?

Organizers of religious gatherings are encouraged to follow the mitigation measures by limiting gatherings to 25% capacity or 25 persons, whichever is less. Additionally, places of worship are recommended to follow IDPH guidance on social and physical distancing posted here:  For this and other FAQs regarding the resurgence mitigations see (start on page 9)

Are tents permissible for outdoor dining? 

Subject to any required municipal and/or local liquor commission restrictions and approval requirements, tents may be used for outdoor dining if at least two sides of the tent are open to allow airflow. 

If more than two sides of the tent are enclosed, this is considered indoors for purposes of the guidelines 

General FAQs: 

Question 1: 

If I’ve had close contact with a person who tested positive for COVID-19, do I need to be tested?

Yes. If you have been in close contact, such as within 6 feet of a person with documented SARS-CoV-2 (the virus that causes COVID-19) infection for at least 15 minutes during the infectious period of the person with COVID-19, you need a diagnostic test 5-7 days after your exposure to see if you have current infection. Please consult with your healthcare provider or public health official. Testing is recommended for all close contacts of persons with SARS-CoV-2 infection. Because of the potential for asymptomatic and pre-symptomatic transmission, it is important that contacts of individuals with SARS-CoV-2 infection be quickly identified and tested. Pending test results, you should self-quarantine/isolate at home and stay separated from household members to the extent possible and use a separate bedroom and bathroom, if available. A single negative test does not mean you will remain negative at any time point after that test.

Even if you have a negative test, you should still stay home for 14 days and monitor yourself for symptoms. 

  • You cannot “test out of” your quarantine period.
  • If you cannot self-quarantine, or you are a critical infrastructure worker that must work, wear a mask, physically distance, avoid crowds and indoor crowded places, wash your hands frequently, and monitor yourself for symptoms.
  • If you live with a person at increased risk of severe illness (for example an elderly person or other individuals with underlying medical conditions), take special precautions in the home to protect that individual according to CDC guidelines.
  • Healthcare providers in close contact of a person with documented SARS-CoV-2 infection while using recommended personal protective equipment, do not need to be tested.

Adapted from 

Education FAQs:

Question 1: 

How do you determine quarantine for a household contact?

Centers for Disease Control and Prevention (CDC) examples illustrate four different scenarios:

Question 2:

Do contacts to a contact that are not household contacts need to quarantine? 

No, only people who have been in close contact with someone who has COVID-19 (excluding people who have had COVID-19 within the past 3 months) need to quarantine.

People who have tested positive for COVID-19 do not need to quarantine or get tested again for up to 3 months as long as they do not develop symptoms again. People who develop symptoms again within 3 months of their first bout of COVID-19 may need to be tested again if there is no other cause identified for their symptoms.

What counts as close contact?

  • You were within 6 feet of someone who has COVID-19 for a total of 15 minutes or more
  • You provided care at home to someone who is sick with COVID-19
  • You had direct physical contact with the person (hugged or kissed them)
  • You shared eating or drinking utensils
  • They sneezed, coughed, or somehow got respiratory droplets on you

Question 3:

How do I get a Release from Quarantine letter?

Call (312) 777-1999 or contact your school for a Quarantine Release Letter.

Business/Workplace FAQs:

Question 1: 

My staff member tested positive for COVID-19; when can they return to work? Additionally, a few of my employees were close contacts to the positive case.  Do they need to do anything?  If they test negative can they come back to work?

Your positive staff member must isolate through a minimum of 10 days after their symptom onset date (or through 10 days after their first positive diagnostic test date, if without symptoms). Isolation may be discontinued after those 10 days as long as they at least 24 hours have passed without a fever (without use fever-reducing medicine) and their COVID-19 symptoms are improving.

Close contacts must quarantine for 14 days from their last exposure to the person with COVID-19. They MAY NOT return sooner than 14 days, even if they test negative for COVID-19.

Question 2:

Am I required to report COVID-19 cases to the DuPage County Health Department? Doesn’t the doctor’s office report this to you? 

A2. Yes, you are required to report any COVID-19 case that you are aware of associated with your business/workplace. Doctors’ offices and testing sites do report cases to the health department for the jurisdiction where they reside, but we want to ensure that we don’t miss a single case. Additionally, the Health Department wants to discuss next steps with a business that has a COVID-19 case and provide educational materials and public health recommendations in a timely manner. If you have more than one case in your facility within a 14 day period, that may be considered an outbreak and we will work with you regarding reporting and next steps.

Please see link for information on reporting rules:

Question 3:

Where can I find additional resources for places/events other than restaurant guidance?

You can find many helpful resources at the links below: