COVID-19: Answer the Call to Help Slow the Spread

Answer the Call

Important updates regarding DuPage County Health Department’s (DCHD) Contact Tracing Program (CICT)

The Illinois Department of Public Health (IDPH) has made the decision to centralize case investigation and contact tracing.  On Friday, January 14th, 2022, IDPH moved to a centralized call center operation known as the Surge Center.  

Residents seeking excusal letters, release letters, and guidance on isolation/quarantine can:

Individuals seeking clarification on the centralization process can be directed to visit IDPH’s official announcement here.

COVID-19 Resources

Resources are available to anyone who has COVID-19 and their close contacts. To view these resources, visit our COVID-19: Resources page. 

Community-based organizations (CBOs) are also available to help.  Please visit for additional resources.