COVID-19: Answer the Call to Help Slow the Spread
DuPage County Health Department (DCHD) Case Investigators and Contact Tracers are reaching out to individuals who have COVID-19 and their close contacts*. Through these calls, they ensure that anyone who has COVID-19, as well as their close contacts, has the necessary support to isolate or quarantine safely. Please do your part; answer the call and provide our staff with all the information needed to help slow the spread of COVID-19 in our communities.
*Close contacts are individuals who have been within 6 feet for 15 minutes or more with a person with COVID-19 or have had direct contact with fluids from a person with COVID-19 (for example, being coughed or sneezed on, sharing eating or drinking utensils), or have had direct physical contact with a person with COVID-19 (hugged or kissed them), or have provided care at home to someone who is sick with COVID-19.
Why We Need Your Help
As part of our case investigations, public health staff will work to contact everyone who has COVID-19 along with their close contacts. By participating and answering our questions, you will protect the lives of your family, friends, and community members by helping to slow the spread of COVID-19.
Any information you share with public health workers is CONFIDENTIAL. This means that your personal and medical information will be kept private.
Public health staff will NEVER ask for:
- Debit/Credit Card or Bank Account Information
- Social Security Numbers (SSN)
- Immigration Status