BHS Appointments During COVID-19

During this time, it is important to us to help you maintain your behavioral health care. We have made changes to our services to ensure that you still receive your treatment in a way that is safe and supportive.

Current Counseling/Case Management Clients

Appointments are available office-based or via telehealth (phone or video). To schedule an appointment with your therapist or case manager, please call 630-682-7400. Our call center staff will explain the options available to you. No walk-ins are accepted at this time.

For office-based appointments, our staff will contact you ahead of your appointment to complete a COVID-19 health screening. Additionally, our waiting areas and general office-flow have been updated to meet recommendations to limit any potential exposure to COVID-19.  

For video-based appointments, your therapist or case manager can provide you with instructions on how to connect through your smart phone, tablet or computer. Additionally, if you opt to receive appointment reminders via text, the web link will be sent to you via text ahead of your scheduled appointment. 

Our staff currently utilize a HIPAA-compliant format of Zoom for video-based appointments. 

Current Psychiatric Services Clients

If you are due for a follow-up appointment with your prescriber, we are now scheduling appointments both in the office or via telehealth (video). Please call 630-682-7400 to schedule your appointment.

If you opt to receive appointment reminders via text, the Zoom link for your appointment will be sent to you via text ahead of your scheduled appointment.

Our staff currently utilize a HIPAA-compliant format of Zoom for video-based appointments.

Crisis Services

Our crisis services are still fully available, 24 hours a day, 7 days per week. Simply call 630-627-1700 to be connected to one of our emergency services counselors.

Intake Evaluations for Mental Health & Substance Use Treatment

While the COVID-19 situation has changed how we do things, we are still here to help. If you are a NEW client seeking mental health or substance use treatment, please call 630-682-7400 to schedule an evaluation. Intake appointments for adults, adolescents and children are available in-person as well as via telehealth (video). 

If your appointment is scheduled via telehealth (video), our staff can provide you with instructions on how to connect through your smartphone or computer. If you opt to receive appointment reminders via text, the Zoom link for your appointment will be sent to you via text ahead of your scheduled appointment

Intake Forms

The documents listed below are typically reviewed in person during the first appointment (or as required, such as in the case of releases of information, annual reviews, etc.). If you begin treatment with our staff by phone or video, you will be asked to review these documents and provide verbal consent before your evaluation. At your first in-person appointment, you’ll be asked to provide your signature. You will have the chance to ask any questions you have before starting your evaluation. 

English Forms Spanish Forms 
Notice of Privacy Practices (PDF)Aviso de Prácticas de Privacidad (PDF)
Client Rights (PDF) Derechos del Cliente (PDF) 
Authorization to Release Information (PDF) Autorización para Divulgar y Revelar Información (PDF)
Substance Use Authorization to Release Information (PDF)Consumo de Sustancias Autorización para Divulgar y Revelar Información (PDF)
Client Handbook (PDF)Manual del Cliente (PDF)
Privacy Notice & Consent to Treat (PDF)Consentimiento para Tratamiento y Aviso de Privacidad (PDF)
BHS Consent to Share (PDF)