(Updated February 13, 2020)
The DuPage County Health Department (DCHD) is closely monitoring a fast-changing outbreak of a novel (new) coronavirus (COVID 19) first identified in the city of Wuhan, China.
The Centers for Disease Control and Prevention (CDC) is posting updates on its website that include summaries outlining case numbers and a map and list of affected states and countries.
NEW - Illinois COVID-19 Hotline and Email Address
If you have questions about Coronavirus-
Call the Illinois Coronavirus (COVID-19) Hotline 1(800) 889-3931 or,
Send an email to: DPH.SICK@ILLINOIS.GOV
Anytime, 24 hours a day, seven days a week.
What is a Coronavirus?
Coronaviruses are a large family of viruses, that include the common cold to more serious diseases such as pneumonia. Some can cause illness in people, and others that circulate among animals including camels, cats, and bats. Animal coronaviruses rarely spread to people.
This new coronavirus was originally thought to be spreading from animal-to-person, but a large number of patients have not had exposure to animal markets, which means the virus is spreading person-to-person.
Human coronaviruses are common throughout the world and commonly cause mild to moderate illness in people worldwide. However, the emergence of new coronaviruses, such as SARS and MERS, have caused more severe respiratory (breathing) illness.
Fact Sheets about Coronavirus (COVID-19) (click a document below to download):
Schools COVID-19 (Coronavirus) Toolkit (click a document below to download):
For Residents COVID-19 (click the document below to download):
COVID-19 (Coronavirus): What the Public Should Do
DCHD is working with IDPH and CDC
DCHD is in regular communication with and following guidance provided by the Illinois Department of Public Health (IDPH) and the CDC on the changing COVID-19 situation.
DCHD’s Communicable Disease and Epidemiology (CDE) staff routinely monitor and investigate disease transmission and response, which is the case with this new virus.
If you have been in Wuhan, China, or know someone who may have the novel coronavirus AND you have symptoms (such as fever, cough, runny nose, or difficulty breathing), please call your healthcare provider so they can make arrangements for you to be assessed.
We understand you may have concerns about how the virus may impact DuPage County. The goal continues to be prevention. The best way to prevent infection is to avoid exposure to the virus and CDC currently recommends avoiding all nonessential travel to China.
No additional precautions for the public are recommended at this time. But, you should follow the simple daily steps to stop the spread of illness:
- Avoid close contact with people who are sick.
- Do not touch your eyes, nose, and mouth with unwashed hands.
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
If you are sick, to keep from spreading respiratory illness to others
- Stay home
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect objects and surfaces you touch.
The CDC is closely monitoring an outbreak of respiratory illness caused by a novel (new) coronavirus first identified in Wuhan, Hubei Province, China. Chinese authorities identified the new coronavirus, which has resulted in hundreds of confirmed cases in China, including cases outside Wuhan. Additional cases have been identified in the United States (including in Illinois) and a growing number of countries internationally.
For the latest information from CDC, please visit: CDC COVID-19 page
There are ongoing investigations to learn more. This is a rapidly evolving situation and information will be updated as it becomes available.
The Centers for Disease Control and Prevention (CDC) has reserved the right for each state to determine whether to release patient information regarding COVID-19. The DuPage County Health Department is following the guidance set by the Illinois Department of Public Health (IDPH) and will not be providing information about patients under investigation for coronavirus:
“Public health officials are working with medical providers to quickly identify individuals who may need further assessment and possible testing. We (IDPH) understand there is a lot of interest with this, but we are still learning about this novel virus and this is a very fluid situation where numbers will change and may not reflect the level of risk to the general public, which at this time remains low. If that changes or if there are additional confirmed cases, we will make sure to share information as soon as we have it.”
For the latest information from IDPH, please visit: IDPH Coronavirus page
DuPage County residents and healthcare professionals with concerns about exposure or specific symptoms are encouraged to call the DCHD Communicable Disease and Epidemiology (CDE) program at (630) 221-7553 (8:00 a.m. – 4:30 p.m.) or (630) 682-7400 after hours.
As recommended by IDPH and CDC, healthcare providers should continue to ask patients with respiratory symptoms and fever about any travel to Wuhan, China or any known contact with a person with COVID-19.
Additionally, for anyone feeling emotional distress or in need of emotional support, the DCHD Crisis Hotline (630) 627-1700 is available 24 hours a day, 7 days a week, 365 days a year.
For DCHD’s COVID-9 (Coronavirus) fact sheet for schools and child care centers, please visit: Medical Alerts and Fact Sheets page.