Coronavirus Disease 2019 (COVID-19) Information

Reusable Face Mask Guidance 

Volunteer Opportunities

Are you looking for ways to support your community during COVID-19? The DuPage County Health Department may have volunteer opportunities available. If you are interested in volunteering, please fill out the Volunteer Form and a staff member will reach out to provide more information.

COVID-19 Testing

 Learn about testing for Coronavirus Disease 2019 (COVID-19) in DuPage County

Information and Support Text Lines

Illinois Call4Calm Text Line

If you or a loved one are struggling with stress related to the COVID-19 pandemic and need emotional support, text TALK to 552020 for English or HABLAR for Spanish. This service is free and available 24 hours a day, seven days a week. People seeking assistance will remain anonymous and will provide only their first name and zip code, which enables the service to link you to a counselor in your area who is knowledgeable about available local resources.

COVID-19 Information Text Line 

To receive daily updates about COVID-19 from the Illinois Department of Public Health, all Illinoisans with a mobile phone can opt-in. For more information, visit http://www.dph.illinois.gov/covid19/daily-communications.

Illinois COVID-19 Hotline and Email Address

For questions about Coronavirus, call the Illinois Coronavirus Disease (COVID-19) Hotline
Phone number: 1(800) 889-3931 or Email:  DPH.SICK@ILLINOIS.GOV 
Anytime, 24 hours a day, seven days a week.

Who Should I call About COVID-19 (PDF)  

DuPage COVID-19 Call Center 

If you are in DuPage County and have questions or concerns about COVID-19, contact the Health Department COVID-19 Call Center at (630) 221-7030.
Hours: Monday through Friday 8 AM– 4:30 p.m.

Frequently Asked Questions  What should I do if I was potentially exposed to someone with confirmed coronavirus disease?

What should I do if I have symptoms of coronavirus disease 2019(COVID-19) and have not been around anyone who has been diagnosed with COVID-19?

What should I do if I have confirmed or suspected coronavirus disease?

To view more questions and answers, visit the Illinois COVID-19 Response page.

Coronavirus Rumor Control 

This FEMA page helps the public distinguish between rumors and facts regarding the response to coronavirus (COVID-19) pandemic. 

Additional Guidance from CDC

Use of Cloth Face Coverings to Help Slow the Spread of COVID-19

What is a Coronavirus?

Coronaviruses are a large family of viruses, that include the common cold to more serious diseases such as pneumonia. Some can cause illness in people, and others that circulate among animals including camels, cats, and bats. Animal coronaviruses rarely spread to people.

This new coronavirus was originally thought to be spreading from animal-to-person, but a large number of patients have not had exposure to animal markets, which means the virus is spreading person-to-person.

Human coronaviruses are common throughout the world and commonly cause mild to moderate illness in people worldwide. However, the emergence of new coronaviruses, such as SARS and MERS, have caused more severe respiratory (breathing) illness.

The Centers for Disease Control and Prevention (CDC) is posting updates on its website that include summaries outlining case numbers and a map and list of affected states and countries.

DCHD is working with IDPH and CDC

DCHD is in regular communication with and following guidance provided by the Illinois Department of Public Health (IDPH) and the CDC on the changing Coronavirus Disease 2019 (COVID-19) situation.

DCHD’s Communicable Disease and Epidemiology (CDE) staff routinely monitor and investigate disease transmission and response, which is the case with this new virus. 

If you have recently returned from a high-risk country, or know someone who may have the novel coronavirus AND you have symptoms (such as fever, cough, runny nose, or difficulty breathing), please call your healthcare provider so they can make arrangements for you to be assessed.

Travel Guidance 

The best way to prevent illness is to avoid being exposed to this virus. CDC currently recommends avoiding all nonessential travel. For more information on international and domestic travel as well as travel health notices, visit the CDC COVID-19 Travel page.  

IDPH Response

The Illinois Department of Public Health, local health departments, and public health partners throughout Illinois, and federal agencies, including the Centers for Disease Control and Prevention (CDC), are responding to an outbreak of respiratory illness caused by a novel coronavirus called COVID-19 that was first identified in December 2019 during an outbreak in Wuhan, China. COVID-19 has spread throughout the world, including the United States, since it was detected and was declared a public health emergency for the U.S. on January 31, 2020 to aid the nation’s healthcare community in responding to the threat. The World Health Organization announced March 11, 2020 that the spread of coronavirus qualifies as a global pandemic.

In addition, Gov. JB Pritzker issued a disaster proclamation March 9, 2020 regarding COVID-19 that gives the state access to federal and state resources to combat the spread of this newly emerged virus.

For the latest information from IDPH, please visit: IDPH Coronavirus Disease 2019 (COVID-19) page