Frequently Asked Questions (FAQs)
1. Where can I get a flu shot?
The Health Department recommends checking with your physician’s office or local pharmacy for the availability of flu vaccine. Flu shots at NOT available at health fairs.
2. How do I order, or make a correction to, a birth certificate?
To order a birth certificate, the child must have been born in DuPage County. You can order a birth certificate online, by mail or in person.
For more information, please visit Birth Certificates.
3. Is the DuPage County Health Department hiring?
At the DuPage County Health Department, you will find a diverse and friendly work environment with a team dedicated to our mission. You will find work that challenges you professionally while allowing you to contribute to the health of the community in meaningful ways.
For a complete list of open positions, please visit Job Opportunities.
4. Does the DuPage County Health Department offer WIC?
The Women, Infants, and Children (WIC) Program provides nutrition education, breastfeeding support, community referrals and vouchers for nutritious supplemental foods at no cost to eligible pregnant, postpartum, or breastfeeding women, infants and children living in DuPage County.
For more information, please visit Women, Infants, and Children (WIC).
5. What dental services are available to DuPage County residents?
Oral health is an important part of overall physical health. The DuPage County Health Department provides dental services for eligible children and adults at two locations. Clients must meet financial requirements and be residents of DuPage County.
For more information, please visit Dental Services.
6. Does the DuPage County Health Department offer immunizations?
Immunizations are offered at the Wheaton, Westmont, and Lombard Offices. Both childhood and adult immunizations are available.
For more information, please visit Immunizations.
7. What behavioral health services are available for DuPage County children, adolescents and adults?
Behavioral Health Services provides a wide range of services for DuPage County residents who are experiencing symptoms related to mental health or substance use, which may be impacting your daily life.
For more information, please visit Behavioral Health Services.
If an individual is experiencing a crisis, please call Crisis Services at 630-627-1700, 24 hours a day, 7 days a week. For more information, please visit Crisis Services.
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8. Does the DuPage County Health Department offer tuberculosis (TB) services?
The DuPage County Health Department provides clinical TB services, provider and community education, case management to all active TB cases, contact investigations and immigrant follow-up clearance.
To learn more, please visit Tuberculosis (TB) Services.
9. How do I learn about food permits and food safety?
In the State of Illinois, there are three types of certification/training requirements for staff working in a food service establishment.
DuPage County Health Department’s food program is responsible for permitting and regulating over 4,000 food service facilities operating in the County. To learn more, please visit Food Safety Training.
To learn more about food safety, please visit Food Safety.
To learn about food permits, please visit Food Permits.
10. What is West Nile virus?
Mosquitoes transmit serious and sometimes fatal diseases, such as West Nile virus (WNV), to horses, humans and their pets. The DuPage County Health Department conducts surveillance activities for West Nile virus (WNV) seasonally, from May through October.
To learn more, please visit West Nile virus.
11. What services does the DuPage County Health Department offer for overseas travel?
Some immunizations for foreign travel are available by appointment only. For a list of immunizations currently available, please call 630-682-7400.
For more information, please visit Travel Clinic.
12. Where can I find information about sexually transmitted diseases (STDs) and human immunodeficiency virus (HIV)?
The DuPage County Health Department offers STD testing by appointment only at our Wheaton office. To make an appointment please call: 630-682-7400. There is a $50.00 fee for the complete clinic. Spanish speaking interpreters are available.
For more information, visit STD Clinic.
13. What sewage and septic services are offered for DuPage County residents?
The goal of DuPage County Health Department’s private sewage disposal system program is to protect public health through the elimination of disease hazards and nuisances resulting from improperly disposed and/or treated wastewater.
If you have any questions regarding obtaining a permit for installing a new septic system or repairing a septic system, please visit Sewage and Septic.
14. What information is available for health concerns, such as radon, mold, cleaning after a flood and bedbugs?
For information about these concerns and more, please visit Community Environmental Health.
15. What links are offered on the DuPage County Health Department website?
DuPage County Health Department provides links to publicly available websites that are government-owned or -operated (e.g., Centers for Disease Control and Prevention, Illinois Department of Public Health, Food and Drug Administration) and other government-owned or -operated websites that provide information and/or services, as a public service only.
DuPage County Health Department neither endorses nor guarantees in any way the external organizations services, advice, or products included in these website links. Furthermore, DuPage County Health Department neither controls nor guarantees the accuracy, relevance, timeliness or completeness of the information contained in website links.
Requests to link the DuPage County Health Department website to non-government-owned or -operated websites will not be considered and queries will not be answered. Additionally, requests and suggestions to improve the DuPage County Health Department website performance, traffic, etc., will not be considered, and queries will not be answered.
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