Discrimination

DuPage County Health Department complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ethnicity, religion, culture, language, socioeconomic status, age, physical or mental disability, sex, sexual orientation or gender identity or expression.

DuPage County Health Department does not exclude people or treat them differently because of race, ethnicity, religion, culture, language, socioeconomic status, age, physical or mental disability, sex, sexual orientation or gender identity or expression. 

DuPage County Health Department: 

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the Client Advocate. If you believe that DuPage County Health Department has failed to provide these services or has discriminated in another way you can file a grievance with the Client Advocate.

You can file a grievance over the phone, by mail, or email.  If you need help filing a grievance, the Client Advocate is available to help you.

Civil Rights Complaint

If you believe you have been discriminated against because of your race, color, national origin, disability, age sex or religion, you can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue
SW Room 509F, HHH Building
Washington, D.C. 20201
Phone: 800-368-1019, 800-537-7697 (TDD)

Complaint forms are available online.

Last Updated: 5/2/2023