Discrimination

DuPage County Health Department complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

DuPage County Health Department does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Aids & Services for People with Disabilities

DuPage County Health Department provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Free language services to people whose primary language is not English, such as qualified interpreters or information written in other languages
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Contact the Client Advocate

If you need these services, contact the Client Advocate. If you believe that DuPage County Health Department has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Client Advocate.

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Client Advocate is available to help you.

Civil Rights Complaint

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue
SW Room 509F, HHH Building
Washington, D.C. 20201
Phone: 800-368-1019, 800-537-7697 (TDD)

Complaint forms are available online.