How to Schedule an Appointment
Contact Us
Main Phone Number: 630-682-7400
Hours of Operation
Monday through Friday
8:00 a.m. to 4:30 p.m.
If you are experiencing a medical or psychiatric emergency:
- Call 911
OR - Go to your nearest emergency room
OR - Call our Crisis Unit at 630-627-1700
What to Expect When You Call to Schedule an Appointment
Please select the appropriate options from the phone menu.
For your convenience, our service menu is listed below.
For Behavioral Health Emergency, Press 1
To Schedule an Appointment, Press 2
- For Behavioral Health Services, Press 1
- Existing Client - Press 1
- New Client - Press 2
- For Women, Infants, and Children, Press 2
- For Immunization Clinic, Press 3
- For Tuberculosis (TB) Services, Press 4
- For STD/HIV Services, Press 5
- For Dental Services, Press 6
- For Help with Applying for Insurance or Other Benefits, Press 7
Please Note: You will be asked to provide basic demographic information, including your name, date of birth, address, and insurance information.
Appointment Reminders
We strive to provide our clients with a best-in-class customer experience. When you schedule an appointment with DCHD we will send reminders for most scheduled appointments (Behavioral Health, WIC, Immunization, TB).
If you need to cancel or reschedule an appointment, please contact us at 630-682-7400 as soon as possible, at least 24 hours prior to your scheduled appointment. This gives us time to schedule other patients who may be waiting for an appointment. You may also cancel your appointment through our reminder messaging directly. If you are experiencing issues with the reminder feature or aren’t getting reminders for your appointments, please call our office and speak with an agent who can assist you.
If you are experiencing any flu or COVID-19 symptoms, please call us at 630-682-7400 to discuss appointment options.
For more information, please visit Notice of Privacy Practices
Comprehensive Terms and Conditions