Crisis Services are staffed by highly-trained counselors who respond to calls from DuPage County residents who may be experiencing a psychiatric crisis or are in need of additional support for symptoms of mental illness. Crisis Services staff provides brief intervention, support, guidance and linkage to Behavioral Health Services.
Services are available 24/7, and 365 days a year; for information or to contact a Crisis Services staff member please call (630) 627-1700.
Crisis Services also offers residents of DuPage County, 18 and older, a place to stay when experiencing a psychiatric crisis. A 12-bed unit is available for individuals who are in need of additional services and support, as well as a step-down option from inpatient treatment. Clients are able to reduce their symptoms, while receiving support from counselors, case managers, psychiatrists and specially-trained psychiatric nurses.
These services are available 24/7, and 365 days a year; for more information or to make a referral please call (630) 627-1700.
The Crisis Follow-Up Program is designed to aid in stabilization of clients, 18 and older, who are struggling with symptoms of depression and suicidal ideas. Services provided include crisis intervention, regular check in phone calls, community based services and case management as well as linkage and referral to long-term services. Someone is available to respond, 24/7, and 365 days a year; for information call (630) 627-1700.
National Suicide Prevention Lifeline
The Lifeline is a 24/7 Hotline that provides support and intervention to callers who are feeling hopeless or suicidal. Crisis Services became a Lifeline center in 2012 and is part of more than 150 centers nationwide. Someone is always on call to respond, 24/7, and 365 days a year; for more information or to make a referral please call (800) 273-TALK.
The Living Room
The Living Room is staffed by Peer Specialists working with the National Alliance on Mental Illness / DuPage County (NAMI). The Living Room utilizes peer counseling with the support of trained counselors who meet with individuals in need of support in a calm and nurturing environment. If it is determined that the individual requires a higher level of care, then a trained emergency counselor can step in to assess the situation and make the appropriate recommendation. The Living Room is open from 3 p.m. to 10 p.m., 7 days per week; for information contact NAMI at (630) 752-0066.
Outpatient Plus Rehabilitation Services
Outpatient services are available to anyone, 18 or older, currently receiving Behavioral Health Services through the DuPage County Health Department. Outpatient clients are able to attend classes and groups led by Health Department staff and peer specialists to help clients develop coping skills, manage symptoms and build skills for independent living. Classes are held daily; for information and the current schedule please call (630) 221-2707.
A Drop-In Center is available to current and former clients of the DuPage County Health Department and National Alliance on Mental Illness / DuPage County (NAMI). The Drop-In Center offers activities to promote the recovery and wellness of adult clients. Socialization and recreation includes physical activities (walking, yoga, fitness equipment), games, discussion groups, client clubs (reading, writing, crafts), coping skills through expressive arts and presentations from community groups that support recovery. The Drop-In Center is open from 9 a.m. to 3 p.m., Monday to Friday.
Project Connect offers additional intervention, as well as support and treatment opportunities to those who have recently had their lives saved through the DuPage Narcan Program. Someone is available to respond, 24/7 and 365 days a year; for information call (630) 627-1700.
Substance Abuse Support Groups
Adult community members with drinking or drug use addictions are invited to attend. Alcoholics Anonymous (AA) provides support and education to those who would like to develop a satisfying life without alcohol. Heroin Anonymous (HA) offers support to residents who would like to be drug-free. These groups meet in the evenings and on weekends; for current schedule call (630) 627-1700.
Recreation and Special Events
Trained staff and volunteers from the National Alliance on Mental Illness / DuPage County (NAMI) run a wide variety of recreation programs for community members who are dealing with mental illness. These programs can include fitness activities, music, arts and crafts, book club, sports and more. These programs will be offered at various times and dates; for information contact NAMI at (630) 752-0066.
A variety of programs that help residents achieve wellness will be offered, including The Nutrition and Exercise for Wellness and Recovery Group (NEW-R Group), Diabetes Education, Courage to Quit Smoking and Chronic Disease Self-Management. For information and current schedule, call (630) 682-7400.