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Frequently Asked Questions

Healthy Families DuPage
 

Answers to the top 10 questions regarding Healthy Families DuPage:
1. How much does this service cost?
Free
2. Where do I have to go to get services?
If you come to our Prenatal Clinics, we can do the initial assessment there. If not, we can arrange to come to your house or meet at another place (e.g., McDonald’s). Also, if you are eligible for home visitation services, our Family Support Worker will make arranges to meet with you.
3. How do I know if I would qualify for services?
A trained staff will spend about 30-60 minutes talking to you about what is going on in your life and how it will affect the baby once its born. She will then be able to make recommendations and give you referrals to other appropriate services, including Healthy Families Home Visitation services
4. Who will know what I tell you?
Only who you allow us to tell. We believe in strict confidentially.
5. How often do you see me?
The Family Assessment Worker will only see you one time. The Family Support Worker will arrange to see you on a weekly basis at first, but then arranged depending on your situation.
6. How long will I receive services?
The Healthy Families program can visit you up to when your child is five years old, but you can voluntarily refuse services at any time
7. What additional services do you offer?
We offer referrals to a variety of community services such as support groups, car seat programs, food pantries, GED programs, Teen Parent Services, immunization/ well child clinics, KidCare insurance for children and parenting classes.
8. What does the Family Support Worker do on a home visit?
Family Support Worker first takes time to talk to you about what is going on in your life and with your baby, and discusses how to best solve any problems. Then they talk about child development, positive parenting skills and how to have healthy parent-child relationships.
9. What does the Family Support Worker do on a home visit?
A willingness to learn and an open mind.
10. Is this program the same as a Public Health Nurse?
No, this is in addition to the nurse, but we work together with your nurse to provide you with the best, most comprehensive services.