Frequently Asked Questions
Family Planning
(630) 682-7400

1. Is your service free - do I need to pay at the clinic?
   
   Our service cost is based on your household income unless you are a minor seeking confidential services. Then we assess only your income. We ask that you bring recent check stubs to clinic to enable us to determine an accurate fee. We accept IPA (Public Aid).
   
   
2. Do you have the "Morning After Pill" (Emergency Contraception)?
   
   Yes, we offer Emergency Contraception, which is not the "Abortion Pill".  Please call with any questions or concerns.
   
    
3. Do you do pregnancy tests?
   
   Yes, we offer pregnancy counseling / testing by appointment.  There are also two walk-in clinics which are held on the 2nd and 4th Mondays from 1:30 - 3:30 p.m. at the East Public Health Center located at 1111 East Jackson Street, Lombard, IL and on the 2nd and 4th Fridays from
   2:00 p.m.-4:00 p.m. at the West Chicago Health and Education Center at 245 W. Roosevelt Rd. Bldg. 14, unit 148.
   
   
4. Is my visit confidential - Do you let my parents know?
   
   Everyone who visits our clinics - no matter what their age - can be assured that the information about their visit is confidential. We cannot discuss any information about any client without the client giving us permission to do so.
   
   
5. Do you do abortion or do you refer for abortion?
   
   There are no abortions performed at DuPage County Health Department. Whenever there is a positive pregnancy test, we are required to inform the client of all options available to them. If the decision is to terminate,  referral resources are available.
   
   
6. What kinds of contraception do you offer?
   
   We offer the following methods:
   
   • Birth control pills
   • Depo Provera
   • IUD
   • Condoms - Male and Female
   • Diaphragm
   • Patch

   
   We do not offer, but can refer for:
   

   • Natural Family Planning
   • Cervical Cap
   • Sponge

    

7. What are the hours of your clinics - do you have clinics on Saturday?
    

   Click here for the most current Family Planning Clinic Schedule

   All scheduled clinic visits are by appointment except for the Lombard  Public Health Center pregnancy testing on the 2nd and 4th Mondays and the West Chicago Health and Education Center on Fridays..
   
   We do not have Saturday hours at this time.
   
   For driving directions, see Locations and Maps.

    

8. How do I get birth control through your clinic?
   
   If you reside in DuPage County, you need to call us at (630) 682-7400 to make an appointment.  During your visit, you will be asked to complete a medical history.  You will talk to a nurse and a counselor, and be examined by a physician or nurse practitioner.  After that, a method of birth control will be prescribed for you.  We will supply you with the method, or with a prescription for the method.
   
   
9. Do you take insurance?
   
   We ask for payment at the time of service. However, we will provide a copy of your bill to you so that you can submit the information to your insurance company.