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Frequently Asked Questions
Behavioral & Mental Health
- What is mental illness?
See:
http://www.mentalwellness.com
Mental Illness: Help and hope for families.
- How do I get services for a family member
or myself at your agency?
Call our Access and Crisis Center at 630-627-1700. The people on the phone
will ask you some questions to clarify your situation. If our services do not
match your needs you will be given resources that will be of benefit to you.
- Does your agency provide Screening
Assessment Support Services (SASS)?
Yes. Contact the Access and Crisis Center at 630-627-1700.
- How can I get a grant to place my child in
residential services?
Call Department of Human Services Office of Mental Health at
773-794-4886 and request an individual Care Grant application
and information about services.
- How can I get in touch with other people
who have a mentally ill family member?
Contact NAMI of DuPage County, Illinois
2100 Manchester Rd
Building B - Suite 925
Wheaton, Illinois 60187
Phone : 630-752-0066
Fax : 630-752-1064
What if I have a concern about the
quality or safety of the services I am receiving?
Contact Mental Health Administration at 630 682-7400. If after
contacting us, you do not feel your concerns have been sufficiently
addressed, you may contact the Joint Commission on Accreditation of
Healthcare Organizations at 1-(800) 994-6610 or
e-mail complaint@jcaho.org.
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